About & FAQs

Clearer marketing starts with clearer thinking

Who We Are

Our aim is to help SMEs, founders and growing businesses get more focused with their marketing.

For businesses that don’t want or need a large agency, we provide clear thinking and trusted support to sharpen your messaging, strengthen your brand stories and create more consistent and professional websites, content and campaigns to support your growth.

Christina Langan

Owner, Hippocampus Marketing

Christina brings over 30 years of marketing experience, with a career including multiple senior roles in global technology brands to founding her own business helping fast-moving businesses and ambitious smaller companies looking to grow. That breadth has given her both commercial perspective and a grounded understanding of how to make marketing more focused, effective and relevant.

She believes marketing works best when there is a clear, confident plan behind it. By combining strategic thinking with practical delivery, Christina helps businesses step back, see the bigger picture and make smarter decisions about their messaging, content and campaigns.

Andrea Wadsworth

Owner, Luli Creative Design

For projects that need strong creative execution alongside strategy, We collaborate with Andrea of Luli Creative Design to create beautifully considered websites that balance creativity with commercial purpose.

Andrea is a highly experienced graphic designer with an exceptional eye for detail and a long track record of helping businesses bring their ideas to life through distinctive logos, impactful print and professional web design. She blends creativity with precision, making sure each piece of work feels both visually strong and true to the brand.

Frequently Asked Questions

The challenge is rarely doing more marketing. So if you’re wondering whether marketing consultancy is right for your business, here are some of the questions that I’m asked most often.

What does a marketing consultant do?

A marketing consultant helps businesses identify opportunities for growth and create a clear plan to achieve their goals. Rather than focusing on individual tactics in isolation, a marketing consultant looks at the bigger picture, including positioning, messaging, customer journeys, content, campaigns and marketing priorities.

Many businesses invest time and money into marketing activity without first understanding what will have the greatest impact. A marketing consultant helps bring clarity, structure and direction so that marketing efforts are more focused and effective.

When should I hire a marketing consultant?

Businesses often seek marketing consultancy when they feel stuck, overwhelmed or unsure where to focus their efforts. You may be generating enquiries but attracting the wrong people, investing in marketing without seeing results, or struggling to stand out from competitors.

A marketing consultant can provide an objective perspective, identify gaps and opportunities, and help you make better decisions before investing further time or budget.

What is the difference between a marketing consultant and a marketing agency?

A marketing consultant focuses on strategy, planning and decision-making. Their role is to help you understand what marketing activities are most likely to deliver results and why.

A marketing agency typically focuses on execution, such as advertising, design, SEO, social media or content creation. Many businesses benefit from both. The consultant helps determine the direction, while the agency helps deliver it.

Do I need a marketing consultant or a marketing manager?

A marketing consultant is often best suited to businesses that need strategic guidance, an independent perspective or specialist expertise without hiring a full-time employee.

A marketing manager is typically responsible for implementing and managing day-to-day marketing activity.

Many growing businesses engage a consultant before deciding whether they need an internal marketing resource.

Do I need a marketing strategy before investing in marketing activities?

In most cases it’s advisable.

Without a clear strategy, marketing can quickly become reactive and random. Businesses often launch campaigns, redesign websites or post on social media without understanding how those activities support their wider business goals.

A marketing strategy provides clarity around your audience, positioning, messaging, priorities and objectives, helping you invest your time and budget more effectively.

Can a small business benefit from marketing strategy?

Absolutely.

In fact, smaller businesses often have less time, budget and resource available, making strategic decisions even more important. A clear strategy helps avoid wasted effort, ensures marketing activity is aligned with business goals and provides a framework for making better decisions as the business grows.

How do I create a marketing strategy for my business?

A marketing strategy starts with understanding where your business is today, where you want it to be, who your ideal customers are and what is preventing growth. From there, you can define your positioning, messaging, priorities and the marketing activities most likely to support your goals.

A marketing strategy creates focus, helping you invest time and budget where they are most likely to generate results.

How do I know if my marketing strategy is working?

A successful marketing strategy should support measurable business outcomes rather than vanity metrics alone.

Depending on your goals, this could include increased enquiries, higher-quality leads, improved conversion rates, stronger customer retention, increased visibility among your target audience or improved revenue performance.

The most useful measure is whether marketing activity is contributing to business growth.

How often should a business review its marketing strategy?

Most businesses benefit from reviewing their marketing strategy every quarter, with a more comprehensive review at least once a year.

Additional reviews may be needed when launching a new product, entering a new market, experiencing significant growth or responding to changing market conditions.

Marketing works best when it evolves alongside the business.

What are the differences between a marketing strategy and a marketing plan?

A marketing strategy defines your direction. It explains who you are targeting, how you want to be positioned and what objectives you are trying to achieve.

A marketing plan outlines the activities, channels, timings and resources needed to deliver that strategy.

Think of the strategy as the destination and what you need to achieve. The plan is the route you take to get there and it explains how you will achieve it with the right tactics.

What are the signs that my marketing message isn't clear enough?

Common signs include attracting the wrong type of enquiries, prospects comparing you primarily on price, low conversion rates, inconsistent lead quality or difficulty explaining what makes your business different.

If customers regularly misunderstand your offer or ask the same basic questions before buying, your messaging may need refinement.

Clear messaging helps prospects understand your value more quickly and confidently.

Why isn't my marketing generating enough enquiries?

There is rarely a single reason. Common causes include unclear positioning, weak messaging, poor audience targeting, inconsistent visibility, ineffective calls-to-action or a customer journey that creates friction.

The challenge is that many businesses focus on symptoms rather than root causes. A structured review can help identify where prospects are dropping off and what improvements are likely to have the biggest impact.

Why is my website getting visitors but not converting into leads?

Traffic is only one part of the equation. If visitors are arriving but not staying or enquiring, it may indicate issues with messaging, user experience, positioning, trust signals or the relevance of your offer.

A website should do more than attract visitors. It should help people quickly understand who you help, what you do differently and what action they should take next.

How can I tell if my website messaging is working?

Effective website messaging helps visitors quickly understand who you help, what problems you solve and why they should choose you.

If visitors spend time on your site but rarely enquire or seem unclear about your offer, your messaging may need attention.

Good website messaging reduces confusion and increases confidence

How can I make my business stand out from my competitors?

Standing out is rarely about being louder than everyone else. It is usually about being clearer.

The strongest businesses communicate who they help, the problems they solve and the outcomes they deliver in a way that resonates with their ideal customers. Effective positioning helps you to compete on value rather than price and it gives prospects a reason to choose you over alternatives.

What services does Hippocampus Marketing provide?

Hippocampus Marketing helps SMEs and growing businesses with marketing strategy, positioning, messaging, content strategy, campaign planning, website messaging, marketing reviews and ongoing strategic support.

The focus is on helping businesses make better marketing decisions, create more effective content and build stronger foundations for sustainable growth.

Do you work with businesses across the UK?

Yes.

We are based in Berkshire, but Hippocampus Marketing works with clients nationally and internationally. As most projects can be delivered remotely through video calls, workshops and collaborative working sessions, making it easy to support businesses regardless of their location.

What if I know something isn't working but I'm not sure what the problem is?

This is one of the most common situations businesses face.

You may know that enquiries have slowed, marketing feels fragmented or growth has stalled, but the root cause is not always obvious. The issue could relate to positioning, messaging, customer targeting, content, campaigns, your website or a combination of factors.

An independent review can help identify where opportunities exist and provide clarity on what to prioritise next.

Why is my LinkedIn content not generating enquiries?

Many businesses focus on visibility alone, but visibility does not automatically create demand. Your content needs to attract the right audience, build credibility, address relevant challenges, and ultimately create a logical path towards a conversation.

Inconsistent messaging, unclear positioning and content that educates without demonstrating expertise can all reduce results.

Good LinkedIn content should build trust and move people towards action.

How much should a small business spend on marketing?

There is no fixed percentage that works for every business. The right investment depends on your goals, growth ambitions, industry and current market position.

The more important question is whether your marketing budget is being invested strategically and whether it is delivering a return.

Effective marketing is not about spending more. It’s about spending wisely.

What are the most common marketing mistakes SMEs make?

Common mistakes include trying to target everyone, focusing on tactics before strategy, constantly changing direction, neglecting customer insight and measuring success using vanity metrics alone.

These mistakes can lead to wasted budget and inconsistent results.

Most marketing challenges stem from a lack of clarity rather than a lack of activity.

What should be included in a marketing plan?

A marketing plan should include clear objectives, target audiences, key messages, chosen channels, content themes, campaign activity, responsibilities, budgets and key measures of success.

Without these elements, it can be difficult to maintain focus or evaluate performance.

A marketing plan turns strategic thinking into practical action.

What should I focus on first – website, social media or SEO?

There is no universal answer because every business is different.

However, before investing heavily in channels or tactics, it is important to ensure your positioning, messaging and offer are clear. If those foundations are weak, improving a website, posting more content or investing in SEO may simply amplify existing problems.

Often the biggest wins come from clarifying the fundamentals first by building a strategy.

Why does my marketing feel disconnected?

This often happens when marketing activities are added over time without an overarching strategy. Your website, social media, emails and campaigns may all be working independently rather than supporting the same business objectives.

Disconnected marketing can confuse prospects and dilute your message.

The strongest marketing feels like one joined-up conversation rather than a collection of separate activities.

How long does marketing take to work?

Marketing is not an overnight process. Some activities can generate short-term results, while others such as content, SEO and brand visibility build momentum over time.

The timescale depends on your objectives, the market conditions and the consistency of your efforts.

Sustainable marketing success comes from consistency rather than tactical fixes.

If you have any more questions...

If you are unsure where to focus, what is holding growth back or which opportunities to prioritise, please get in touch below, as a fresh perspective can often help bring more clarity.

Let's Talk

Send us a message below and we will follow up with you as soon as possible – we’d love to hear from you.

Hippocampus Creative Marketing
Maidenhead, Berkshire SL6 6LG